Welcome to the LiveVox Help Center
All the resources you need to get the most out of our product, quickly and effectively.
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Can’t find what you’re looking for? Try our Product Documentation Library for more in-depth product guides and resources.
- Contact LiveVox Customer Care
- Logging In as an Agent
- Clearing Cache or Cookies in a Web Browser
- Human Call Initiator (HCI) Clicker Agents
- Configuring Client-Level Service Settings
- Capturing F12 Logs
- Understanding Click Distribution
- Importing Contacts into Contact Manager
- How Do I Block an Inbound Caller?
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I'm a LiveVox Administrator
Contact channels. Metrics. Workforce management. Learn how to maximize your efficiency as an Administrator of the LiveVox platform through how-tos and FAQs.
I'm a LiveVox Agent
From connecting to calling, learn how to navigate the LiveVox platform successfully as an Agent with easy-to-follow guides and FAQs.
View common troubleshooting topics and get help from LiveVox experts, including step-by-step guides and diagnostic tools.
Release Notes, User Guides, & Agent Guides
Check out our latest product release notes and guidance to dig deeper on all our new features.
News & Announcements
Read about exciting Help Center updates!