Welcome to the LiveVox Help Center
All the resources you need to get the most out of our product, quickly and effectively.
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Can’t find what you’re looking for? Try our Product Documentation Library for more in-depth product guides and resources.
- How to Contact LiveVox Customer Care
- Logging In as an Agent
- Clearing Cache or Cookies in a Web Browser
- Capturing F12 Logs
- Human Call Initiator (HCI) Clicker Agents
- Downloading the Agent Desktop Native Application as an Agent
- Understanding Click Distribution
- Configuring Client-Level Service Settings
- Installing the Agent Desktop Native Application
Browse By Category
Contact channels. Metrics. Workforce management. Learn how to maximize your efficiency as an Administrator of the LiveVox platform through how-tos and FAQs.
From connecting to calling, learn how to navigate the LiveVox platform successfully as an Agent with easy-to-follow guides and FAQs.
View common troubleshooting topics and get help from LiveVox experts, including step-by-step guides and diagnostic tools.
Release Notes, User Guides, & Agent Guides
Check out our latest product release notes and guidance to dig deeper on all our new features.
News & Announcements
Read about exciting Help Center updates!