Wallboards Overview

Overview of Wallboards The LiveVox Wallboards is an independent web application that enables you to configure dashboards that display key performance indicators related to your call center volume (for inbound and outbound services) and agent or team productivity. Wallboards can display real-time metrics for the overall performance and progress of a ...

Last updated: December 8th, 2022 by Julian Jones

Signing In to Wallboards

Warning Before you begin, ensure that you have: The web address for your QCS portal. Your client name (code). Your user name and password. The Manager or Sysadmin role. To sign in to Wallboards: On your browser, in the Address bar, enter the Wallboards link provided by LiveVox. Info The Wallboards link is similar to https://client.livevox.com/qcspor...

Last updated: August 3rd, 2022 by Julian Jones