Registering with the Free Caller Registry Solution

If you are engaged in outbound dialing, you might be facing challenges with blocked calls, which can affect your ability to contact customers.  To address this issue, SmartReach (formerly known as LiveVox) recommends that you partner with us to register your numbers on freecallerregistry.com.  The registration is free, takes only a few seconds, and ...

Setting Up Click Distribution

What Is Click Distribution? Click Distribution is a method of dialing out from a Human Call Initiator (HCI) service. An HCI service needs two types of agents: A Clicker Agent and a Closer Agent. Click Distribution allows you to have one Clicker Agent to dial out from multiple HCI services. How Do You Implement Click Distribution? The Clicker Agent c...