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Deleting a User

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When you no longer require a user role, you can delete that user from the SmartReach Portal. Only Sysadmin and Superuser roles can delete other user roles.

To delete a user:

  1. Login to SmartReach.
  2. Go to Config > System > User.
  3. Select the user you want to delete, and then click the delete icon corresponding to that user.
    The Confirm dialog box appears.
  4. Click Yes.
    Delete

    Warning

    Deletions cannot be undone.

delete user user removal

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About SmartReach

SmartReach a next-generation contact center platform that powers more than 14 billion interactions a year. By seamlessly integrating omnichannel communications, CRM, AI, and WFO capabilities, the Company’s technology delivers an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.



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