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Options for Creating a Campaign

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A campaign is a focused attempt to contact customers based on factors, such as dialing strategies, customer service goals, or regions. This topic lists the different ways in which you can create a campaign in the LiveVox Portal and provides links to those topics for additional information.

Refer to the following links in the Product Documentation site to know more.

  • Uploading Files Using SFTP Browser
  • Creating a Transaction Campaign
  • Creating a Contact Campaign
  • Creating a Scheduled Campaign Job
  • Adding/Appending Records to Active Campaigns
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Related Articles

  • Uploading a Campaign
  • Creating a Campaign from Contact Manager
  • Using a Campaign Template
LiveVox Fall 2023 Release

About SmartReach

SmartReach a next-generation contact center platform that powers more than 14 billion interactions a year. By seamlessly integrating omnichannel communications, CRM, AI, and WFO capabilities, the Company’s technology delivers an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.



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