A campaign is a focused attempt to contact customers based on factors, such as dialing strategies, customer service goals, or regions. This topic lists the different ways in which you can create a campaign in the LiveVox Portal and provides links to those topics for additional information.

Refer to the following links in the Product Documentation site to know more.

• Uploading Files Using SFTP Browser
• Creating a Transaction Campaign
• Creating a Contact Campaign
• Creating a Scheduled Campaign Job
• Adding/Appending Records to Active Campaigns