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Understanding the Qualify Test Results

Ran a Qualify Test? Here's what the numbers mean.

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Understanding Qualify Test Results

If you've successfully run a test using our Qualify Test browser automation tool, you may be wondering how to interpret the results. We've broken down the details of each metric for you in the following articles. Here are the six results of the test:

  • Throughput
  • Call Quality
  • Device State
  • Location
  • Bandwidth Speed
  • DNS Lookup
test results qualify tests

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SmartReach a next-generation contact center platform that powers more than 14 billion interactions a year. By seamlessly integrating omnichannel communications, CRM, AI, and WFO capabilities, the Company’s technology delivers an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.



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